Transparent Pricing
Fair pricing that works for you
No hidden fees. No long contracts. We’ll match any payment processing quote and work with any hardware budget.
Rate Match Guarantee
We'll match or beat any legitimate payment processing quote you've received. No haggling, no hidden fees.
Transparent Pricing
Simple, clear pricing with no surprises. You'll always know exactly what you're paying and why.
No Lock-In Contracts
We earn your business every month. No long-term commitments or hefty cancellation fees.
Flexible Options
Hardware available to purchase, lease, or rent. We work with budgets of all sizes.
Simple, flexible pricing
Three components: platform access, payment processing, and hardware. Each tailored to your specific needs.
Card Payments
Competitive rates on all card transactions. We match any legitimate quote.
- All major credit & debit cards
- Apple Pay & Google Pay
- Contactless payments
- Next-day settlement
Platform Fee
Simple per-ticket pricing. Typically passed to your customers at checkout.
- Based on monthly volume
- Volume discounts available
- No monthly minimums
- Includes all features
We'll match any payment processing quote
Got a quote from another provider? Send it over. If it's legitimate, we'll match or beat it. We believe in earning your business with fair rates, not locking you in with contracts.
Platform plans
Choose the level of features and support that's right for your venue. All plans include our core ticketing and membership functionality.
Starter
For small venues getting started
Based on ticket volume
- Ticketing & admissions
- Basic membership management
- Online payments
- Standard reporting
- Email support
Most popular
Professional
For growing venues with more needs
- Everything in Starter
- Full membership suite
- Branded website included
- Advanced analytics
- Priority support
- API access
Enterprise
For large venues & multi-site operations
Custom pricing
- Everything in Professional
- Multi-location support
- Custom integrations
- Dedicated account manager
- 24/7 phone support
- SLA guarantees
Hardware
Hardware that fits your budget
Every venue is different. We'll design a hardware solution that works for your space and your budget—with flexible payment options.
Smart Lockers
Custom-designed to your specifications. Pricing based on size, configuration, and finish.
- Purchase outright
- Lease over 2-5 years
- Rental available
Kiosks & Check-in
Self-service solutions tailored to your needs. Multiple sizes and configurations.
- Purchase with installation
- Lease with maintenance
- Short-term rental
Payment Terminals
Card machines and POS systems. Competitive hardware costs.
- Low upfront cost
- Included with some plans
- Replacement warranty
FAQs
Common questions
How does the platform pricing work?
Our platform pricing is based on the number of tickets or admissions you process each month. For most venues, this small fee is simply added to the ticket price, so your customers cover it—not your business.
What about card payment rates?
We work with leading payment providers to offer competitive rates. If you have a quote from another provider, we'll match or beat it. Simple as that. There are no hidden fees or surprise charges.
Is there a setup fee?
Setup fees depend on your requirements. Basic platform setup is included. Custom integrations, complex migrations, or extensive training may have associated costs—we'll always be upfront about these.
How does hardware pricing work?
Hardware is priced based on your specific requirements—size, configuration, materials, and quantity. We offer purchase, lease, and rental options to suit any budget. Request a quote and we'll put together options for you.
Can I start small and scale up?
Absolutely. Many venues start with just our ticketing or membership module and add more as they grow. There's no pressure to take everything at once—add features and hardware when you're ready.
What support is included?
All plans include email support. Professional plans get priority response times, and Enterprise customers receive 24/7 phone support with a dedicated account manager.
Let's talk about your venue
Every venue is unique. Tell us about yours and we'll put together a package that makes sense—no pressure, no obligation.
Ready to transform your venue?
Get started with AllGuard today and see the difference.